FAQ

No. There is no contract and you can cancel your service anytime without penalty.

You can cancel your service anytime with no cancellation fee by emailing your notice to support@myblok.com seven days prior to your scheduled service to avoid any charges for that service.

When will MyBlok charge me?

We will charge your card for services you have signed up for 2 days before the 1st of each month. The charge will be based on weeks in the month instead of certain days to give us more flexibility in scheduling. Example: If you were charged for 5 services for a certain month and only received the service 4 times, a credit will be applied to the following month.

What if service is not performed one week due to weather or some other issues?

Your account will not be debited any credits and the service will resume immediately once weather conditions allow.

How do I change my service?

You can log in to your account and change your service anytime.

How can I contact MyBlok?

Please email us with any questions you have at support@myblok.com or use the provided contact form. You may also reach us at (888) 901-5111.

What if I’m not happy with the work performed?

Hopefully this will never be an issue, but please contact us at support@myblok.com or call us at (888) 901-5111 within 24hrs of the service performed and we will notify the vendor that your expectations were not met and seek to remedy it immediately. Please provide us with a description and photos if possible.